Chapter 1 Bovines, Banknotes & Bytes
Convenience
Worth
Stability
Summary
Further Reading
Chapter 2 The Mobile Money Ecosystem
Payment Framework Types
Summary
Chapter 3 Leading US Mobile Payment Experiences
NFC
Cloud Wallets
Closed Loop
Summary
Chapter 4 Building Trust into Mobile Payments
Don’t Design for Early Adopters, Design for Everyone Else
Onboarding and Registration
Security Options: m-PINs, Passcodes, and Passwords
Handling Sensitive Data
Give Them a Helpful Help Section
Summary
Chapter 5 Designing Successful Payment Interactions
Near Field Communication (NFC)
Barcodes and QR Codes
Geolocation
Summary
Chapter 6 Adding Value with Peripheral Services
A Day in the Life of a Mobile Wallet User
It’s Not Just About Payments
Managing Mobile Money
A Mobile Shopping Assistant
Mobile Travel
Summary
Chapter 7 Payments on the Horizon
Here Come the 49ers
Emerging Technologies and the Shopping Revolution
Summary
Appendix Companies, Products, and Links
Appendix About the Author