Difficult Conversations: How to Discuss what Matters Most 豆 8.6分

资源最后更新于 2020-08-26 06:46:09

作者：Bruce Pattern

出版社：Penguin

出版日期：2000-01

ISBN：9780140288520

文件格式： pdf

标签： 沟通 人际关系 谈判 Communication 自我提高 商业 思维 心理学

简介· · · · · ·

Members of the Harvard Negotiation Project--which brought you the mega-bestseller Getting to YES --show you how to handle your most difficult conversations with confidence and skill.

Whether you're dealing with an underperforming employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or...