Difficult Conversations: How to Discuss What Matters Most 豆 9.4分

资源最后更新于 2020-08-26 06:44:19

作者：Douglas Stone

出版社：Penguin (Non-Classics)

出版日期：2010-01

ISBN：9780143118442

文件格式： pdf

标签： 沟通 谈判 高难度谈话 心理学 communication Negotiation 关系 心理

简介· · · · · ·

Whether you're dealing with an under performing employee, disagreeing with your spouse about money or child-rearing, negotiating with a difficult client, or simply saying "no," or "I'm sorry," or "I love you," we attempt or avoid difficult conversation every day. Based on fifteen years of research at the Harvard Negotiation Project, Difficult Conversations walks you through a s...