Customers For Life: How To Turn That One-Time Buyer Into a Lifetime Customer 豆 0.0分

资源最后更新于 2020-10-24 12:41:54

作者：Carl Sewell

出版社：Broadway Business

出版日期：2002-01

ISBN：9780385504454

文件格式： pdf

标签： 商业 淘宝-工作需要 Business 营销 商业经营 marketing

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Book Description

In this completely revised and updated edition of the customer service classic (more than 600,000 copies sold), Carl Sewell enhances his time-tested advice with fresh ideas and new examples and explains how the groundbreaking "Ten Commandments of Customer Service" apply to today's world.

Drawing on his incredible success in transforming his Dallas C...